Shipping policy

What's My Order Status / Has My Order Shipped?

You will receive an order confirmation after placing your online order.

If it has been more than a few days since entering your order and you have not yet received your shipping confirmation, please contact Customer Service at onlinesales@xcelwetsuits.com.

What is Your Free Shipping Policy?

We offer free shipping on orders $250+. This excludes Hawaii and Alaska, which is a calculated rate.

Shipping Disclaimer

Estimated shipping is 3–7 business days, but delays may occur — especially during high season, holidays, or due to carrier issues. While we do our best to ship promptly, delivery times are not guaranteed.